APA (7th ed.) Citation

Patterson, K. (2011). Crucial conversations tools for talking when stakes are high (2.).

Chicago Style (17th ed.) Citation

Patterson, Kerry. Crucial Conversations Tools for Talking When Stakes Are High. 2. 2011.

MLA (8th ed.) Citation

Patterson, Kerry. Crucial Conversations Tools for Talking When Stakes Are High. 2. 2011.

Warning: These citations may not always be 100% accurate.