APA引文

Zemke, R., & Anderson, K. (2003). Delivering knock your socks off service (3rd ed.). AMACOM.

Chicago Style (17th ed.) Citation

Zemke, Ron, and Kristin Anderson. Delivering Knock Your Socks off Service. 3rd ed. New York: AMACOM, 2003.

MLA引文

Zemke, Ron, and Kristin Anderson. Delivering Knock Your Socks off Service. 3rd ed. AMACOM, 2003.

警告：這些引文格式不一定是100％准確.