APA (7th ed.) Citation

Kaufman, R. (2012). Uplifting service: The proven path to delighting your customers, colleagues, and everyone else you meet.

Chicago Style (17th ed.) Citation

Kaufman, Ron. Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet. 2012.

MLA (8th ed.) Citation

Kaufman, Ron. Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet. 2012.

Warning: These citations may not always be 100% accurate.