Style de citation APA (7e éd.)

Luntz, F. I. (2007). Words that work: It's not what you say, it's what people hear. Hyperion.

Style de citation Chicago (17e éd.)

Luntz, Frank I. Words That Work: It's Not What You Say, It's What People Hear. New York: Hyperion, 2007.

Style de citation MLA (8e éd.)

Luntz, Frank I. Words That Work: It's Not What You Say, It's What People Hear. Hyperion, 2007.

Attention : ces citations peuvent ne pas être correctes à 100%.