Luntz, F. I. (2007). Words that work: It's not what you say, it's what people hear. Hyperion.
Цитирование в стиле Чикаго (17-е изд.)Luntz, Frank I. Words That Work: It's Not What You Say, It's What People Hear. New York: Hyperion, 2007.
Цитирование MLA (8-е изд.)Luntz, Frank I. Words That Work: It's Not What You Say, It's What People Hear. Hyperion, 2007.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.