Bliss, J. (2018). Would you do that to your mother?: The "make mom proud" standard for how to treat your customers. Portfolio/Penguin.
Cita Chicago Style (17a ed.)Bliss, Jeanne. Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers. New York: Portfolio/Penguin, 2018.
Cita MLA (8a ed.)Bliss, Jeanne. Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers. Portfolio/Penguin, 2018.
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