Cita APA (7a ed.)

Bliss, J. (2018). Would you do that to your mother?: The "make mom proud" standard for how to treat your customers. Portfolio/Penguin.

Cita Chicago Style (17a ed.)

Bliss, Jeanne. Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers. New York: Portfolio/Penguin, 2018.

Cita MLA (8a ed.)

Bliss, Jeanne. Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers. Portfolio/Penguin, 2018.

Precaución: Estas citas no son 100% exactas.