Bliss, J. (2018). Would you do that to your mother?: The "make mom proud" standard for how to treat your customers. Portfolio/Penguin.
Style de citation Chicago (17e éd.)Bliss, Jeanne. Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers. New York: Portfolio/Penguin, 2018.
Style de citation MLA (8e éd.)Bliss, Jeanne. Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers. Portfolio/Penguin, 2018.
Attention : ces citations peuvent ne pas être correctes à 100%.