Bliss, J. (2018). Would you do that to your mother?: The "make mom proud" standard for how to treat your customers. Portfolio/Penguin.
Цитирование в стиле Чикаго (17-е изд.)Bliss, Jeanne. Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers. New York: Portfolio/Penguin, 2018.
Цитирование MLA (8-е изд.)Bliss, Jeanne. Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers. Portfolio/Penguin, 2018.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.