APA (7th ed.) Citation

Shankman, P. (2015). Zombie loyalists: Using great service to create rabid fans. Palgrave Macmillan.

Chicago Style (17th ed.) Citation

Shankman, Peter. Zombie Loyalists: Using Great Service to Create Rabid Fans. New York: Palgrave Macmillan, 2015.

MLA (8th ed.) Citation

Shankman, Peter. Zombie Loyalists: Using Great Service to Create Rabid Fans. Palgrave Macmillan, 2015.

Warning: These citations may not always be 100% accurate.