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| 001 |
553714 |
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20150416115700.0 |
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140711s2015 nyua 000 0 eng |
| 010 |
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|a 2014024995
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| 020 |
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|a 9781137279668 (alk. paper)
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| 020 |
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|a 1137279664 (alk. paper)
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| 035 |
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|a (OCoLC)881042143
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| 040 |
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|a DLC
|b eng
|e rda
|c DLC
|d BTCTA
|d BDX
|d OCLCO
|d OCLCF
|d IH9
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|a pcc
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|a UAGA
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|a 658.8/12
|2 23
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| 092 |
0 |
|
|a 658.812 SHANKMA
|
| 100 |
1 |
|
|a Shankman, Peter.
|
| 245 |
1 |
0 |
|a Zombie loyalists :
|b using great service to create rabid fans /
|c Peter Shankman.
|
| 264 |
|
1 |
|a New York :
|b Palgrave Macmillan,
|c c2015.
|
| 300 |
|
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|a 248 pages :
|b illustrations ;
|c 25 cm
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|
| 337 |
|
|
|a unmediated
|b n
|2 rdamedia
|
| 338 |
|
|
|a volume
|b nc
|2 rdacarrier
|
| 650 |
|
0 |
|a Customer services.
|
| 650 |
|
0 |
|a Customer relations.
|
| 650 |
|
0 |
|a Customer loyalty.
|
| 998 |
|
|
|a 2015.02.06
|
| 999 |
f |
f |
|i 63640a7d-4220-5db2-8690-365f7822ce61
|s abe82b13-2a42-5d53-ab89-95d01edb05fc
|t 0
|
| 952 |
f |
f |
|p Standard Circulation
|a City of Spokane
|b Spokane Public Library
|c Branches
|d Liberty Park
|t 0
|e 658.812 SHANKMA
|h Dewey Decimal classification
|i Non-fiction
|m 37413315707416
|