It's not about the coffee

lessons on putting people first from a life at Starbucks
Howard Behar ; with Janet Goldstein
Book - 2009
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Indian Trail

Barcode Status Material Type CallNumber Availability
37413321973390 Aged to lost Non-fiction 658.4092 BEHAR  Place A Hold
Bibliographic Details
Main Author: Behar, Howard
Other Authors: Goldstein, Janet
Format: Book
Language:English
Published: New York : Portfolio, 2009.
Edition:Paperback edition with a new preface.
Subjects:

MARC

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020 |a 9781591842729  |q (paperback) 
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049 |a UAGA 
100 1 |a Behar, Howard. 
245 1 0 |a It's not about the coffee :  |b lessons on putting people first from a life at Starbucks /  |c Howard Behar ; with Janet Goldstein. 
250 |a Paperback edition with a new preface. 
260 |a New York :  |b Portfolio,  |c 2009. 
300 |a xxii, 183 pages ;  |c 21 cm 
336 |a text  |b txt  |2 rdacontent 
337 |a unmediated  |b n  |2 rdamedia 
338 |a volume  |b nc  |2 rdacarrier 
500 |a Previously hardcover ed. published in 2007. 
504 |a Includes bibliographical references and index. 
505 0 |a Introduction : It's about the people--all the people -- Know who you are : wear one hat -- Know why you're here : do it because it's right, not because it's right for your résumé -- Think independently : the person who sweeps the floor should choose the broom -- Build trust: care, like you really mean it -- Listen for the truth: the walls talk -- Be accountable: only the truth sounds like the truth -- Take action: think like a person of action, and act like a person of thought -- Face challenge: we are human beings first -- Practice leadership: the big noise and the still, small voice -- Dare to dream: say yes, the most powerful word in the world. 
600 1 0 |a Behar, Howard. 
610 2 0 |a Starbucks Coffee Company. 
650 0 |a Leadership  |x Psychological aspects. 
650 0 |a Integrity. 
650 0 |a Customer relations. 
650 2 |a Leadership  |x psychology 
655 7 |a Case studies.  |2 lcgft 
700 1 |a Goldstein, Janet. 
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