Employees first!
inspire engage and focus on the heart of your organization
Book - 2022
"How do you get an hourly employee to give red-carpet customer service? You roll out the red carpet for them, of course. This book discusses recognition strategies and appreciation techniques, but it goes deeper than that. You will learn how giving your team members a voice in your company, supporting them with knowledge and training, and giving them purpose and equitable pay translates into higher productivity and happier customers"--
Saved in:
Holdings -
Central
| Barcode | Status | Material Type | CallNumber | Availability |
|---|---|---|---|---|
| 37413320326608 | Available | Non-fiction | 658.314 CUTTING | Place a Hold |
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Newburyport, MA :
Career Press,
2022.
|
| Subjects: |
MARC
| LEADER | 00000cam a22000008i 4500 | ||
|---|---|---|---|
| 001 | 874245 | ||
| 008 | 211001t20222022maua b 000 0 eng | ||
| 005 | 20221017221355.2 | ||
| 010 | |a 2021047547 | ||
| 035 | |a (OCoLC)874245 | ||
| 040 | |a DLC |b eng |e rda |c DLC |d OCLCO |d OCLCF |d NBO |d GO6 |d OCLCO |d OQX |d UAP |d JQM |d UAG | ||
| 020 | |a 9781632652003 |q (paperback) | ||
| 020 | |a 1632652005 |q (paperback) | ||
| 035 | |a (OCoLC)1268205672 | ||
| 042 | |a pcc | ||
| 082 | 0 | 0 | |a 658.3/14 |2 23/eng/20211001 |
| 092 | |a 658.314 CUTTING | ||
| 049 | |a UAGA | ||
| 100 | 1 | |a Cutting, Donna, |d 1966- |e author. | |
| 245 | 1 | 0 | |a Employees first! : |b inspire, engage, and focus on the heart of your organization / |c Donna Cutting ; foreword by Jeffrey W. Hayzlett. |
| 246 | 1 | 4 | |a Employees f1rst! |
| 264 | 1 | |a Newburyport, MA : |b Career Press, |c 2022. | |
| 264 | 4 | |c Ã2022 | |
| 300 | |a xii, 219 pages : |b illustration ; |c 23 cm | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a unmediated |b n |2 rdamedia | ||
| 338 | |a volume |b nc |2 rdacarrier | ||
| 520 | |a "How do you get an hourly employee to give red-carpet customer service? You roll out the red carpet for them, of course. This book discusses recognition strategies and appreciation techniques, but it goes deeper than that. You will learn how giving your team members a voice in your company, supporting them with knowledge and training, and giving them purpose and equitable pay translates into higher productivity and happier customers"-- |c Provided by publisher. | ||
| 505 | 0 | |a Give them something to care about -- Show them authentic appreciation -- Cultivate a culture of kindness and... -- Roll out the red carpet on day one -- Start spreading the news -- Create a culture in which everyone is welcome -- Get creative with compensation -- Champion workplace wellness -- Create a safe space -- Keep your remote team connected -- What's next?. | |
| 504 | |a Includes bibliographical references (pages 215-219). | ||
| 650 | 0 | |a Employee empowerment. | |
| 650 | 0 | |a Management |x Employee participation. | |
| 650 | 0 | |a Organizational change. | |
| 650 | 0 | |a Organizational effectiveness. | |
| 700 | 1 | |a Hayzlett, Jeffrey W., |e writer of foreword. | |
| 938 | |a YBP Library Services |b YANK |n 17636304 | ||
| 938 | |a Brodart |b BROD |n 130769819 | ||
| 994 | |a C0 |b UAG | ||
| 999 | f | f | |s bd86f7da-21e5-43ca-9ad8-4224a03fe8bc |i 750f5cfe-8504-4267-a7fc-3efef6001fc3 |t 0 |
| 952 | f | f | |p Standard Circulation |a City of Spokane |b Spokane Public Library |c Branches |d Central |t 0 |e 658.314 CUTTING |i Non-fiction |m 37413320326608 |