Michelli, J. A. (2014). Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people. McGraw-Hill Education.
Chicago Style (17th ed.) CitationMichelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People. New York: McGraw-Hill Education, 2014.
MLA (8th ed.) CitationMichelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People. McGraw-Hill Education, 2014.
Warning: These citations may not always be 100% accurate.