A Design Thinking Approach to Putting the Customer First
A Design Thinking Approach to Putting the Customer First
Electronic Video - 2019
Adopt a design thinker’s methods for putting customers first. Learn how to embrace empathy, prototype early and often, differentiate your product, and appreciate failure.
Guardado en:
Holdings -
| Autor Corporativo: | |
|---|---|
| Otros Autores: | |
| Formato: | Electrónico Video |
| Lenguaje: | English |
| Publicado: |
Carpenteria, CA
linkedin.com,
2019.
|
| Materias: | |
| Acceso en línea: | View course details on linkedin.com/learning |
MARC
| LEADER | 00000ngm a22000003i 4500 | ||
|---|---|---|---|
| 001 | LDC2802470 | ||
| 003 | LDC | ||
| 005 | 20241219214933.9 | ||
| 006 | m c | ||
| 007 | cr cna a | ||
| 008 | 241219s2019 cau027 o vleng d | ||
| 040 | |a linkedin.com |b eng | ||
| 050 | 4 | |a LDC2802470 | |
| 100 | 1 | |a Think, Big |e speaker. | |
| 245 | 1 | 2 | |a A Design Thinking Approach to Putting the Customer First. |c with Big Think |
| 264 | 1 | |a Carpenteria, CA |b linkedin.com, |c 2019. | |
| 306 | |a 00h:27m:08s | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 500 | |a 5/31/201912:00:00AM | ||
| 520 | |a Adopt a design thinker’s methods for putting customers first. Learn how to embrace empathy, prototype early and often, differentiate your product, and appreciate failure. | ||
| 511 | 1 | |a Presenter: Big Think | |
| 520 | |a The success of a product or service goes beyond the bottom line. Customer satisfaction should be the primary goal of any business. Design thinking is a tool that leading organizations use to put their customer first. In this course, leaders from companies like Procter & Gamble, Spanx, and Netflix explain how to apply a design thinker’s methods to customer experience and product development. Learn how to embrace empathy, prototype early and often, differentiate your product, and appreciate failure. Plus, get tips to incorporate design thinking into your everyday life. This course includes videos from: A.G. Lafley, president and CEO of Procter & Gamble Tim Brown, CEO of IDEO.org and a leading voice on the value of design thinking Sara Blakely, founder and owner of Spanx Todd Yellin, vice president of product innovation at Netflix Matt Dixon, global head of salesforce effectiveness at Korn/Ferry International Note: This course was produced by Big Think. We are pleased to host this content in our library. | ||
| 538 | |a Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection. | ||
| 655 | 4 | |a Instructional films. |2 lcgft | |
| 655 | 4 | |a Educational films. |2 lcgft | |
| 710 | 2 | |a linkedin.com (Firm) | |
| 856 | 4 | 0 | |u https://www.linkedin.com/learning/a-design-thinking-approach-to-putting-the-customer-first?u=95224889&auth=true |z View course details on linkedin.com/learning |
| 092 | |a ONLINE CLASS | ||