Learning ITIL®

Learning ITIL®

with David Pultorak
Electronic Video - 2023

Learn the basics of the Information Technology Infrastructure Library (ITIL) and IT service management.

Saved in:

Holdings -

Bibliographic Details
Corporate Author: linkedin.com (Firm)
Other Authors: Pultorak, David (Speaker)
Format: Electronic Video
Language:English
Published: Carpenteria, CA linkedin.com, 2023.
Subjects:
Online Access:View course details on linkedin.com/learning

MARC

LEADER 00000ngm a22000003i 4500
001 LDC4410337
003 LDC
005 20241219214933.4
006 m c
007 cr cna a
008 241219s2023 cau098 o vleng d
040 |a linkedin.com  |b eng 
050 4 |a LDC4410337 
100 1 |a Pultorak, David  |e speaker. 
245 1 0 |a Learning ITIL®.  |c with David Pultorak 
264 1 |a Carpenteria, CA  |b linkedin.com,  |c 2023. 
306 |a 01h:38m:52s 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
500 |a 8/30/202312:00:00AM 
520 |a Learn the basics of the Information Technology Infrastructure Library (ITIL) and IT service management. 
511 1 |a Presenter: David Pultorak 
520 |a The Information Technology Infrastructure Library (ITIL) is a leading source of IT service management guidance. Millions of IT professionals are ITIL certified, many organizations and vendors have adopted ITIL and embedded it into their IT management software. In this course, David Pultorak introduces you to ITIL, covering the basics of both current versions of this popular approach to IT service management: ITIL® v3 and ITIL® 4. Starting with ITIL® v3—retired as a certification path in 2022 but still widely used—David explains the service lifecycle, processes and functions, and roles, technology, and automation. He then compares the major differences in ITIL® 4: the four dimensions, the service value system, the service value chain, and the guiding principles and practices. David also helps you learn the basics of ITIL® certification, including the ITIL® v3 and 4 certification schemes, and provides tips for passing the certification exam. 
538 |a Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection. 
655 4 |a Instructional films.  |2 lcgft 
655 4 |a Educational films.  |2 lcgft 
710 2 |a linkedin.com (Firm) 
856 4 0 |u https://www.linkedin.com/learning/learning-itil-22816838?u=95224889&auth=true  |z View course details on linkedin.com/learning 
092 |a ONLINE CLASS