The Service Mindset Enhancing Your Customer-Centric Skills
The Service Mindset Enhancing Your Customer-Centric Skills
Electronic Video - 2024
Learn how to develop skills to adopt a customer-centric mindset that drives business growth.
Saved in:
Holdings -
| Corporate Author: | |
|---|---|
| Other Authors: | |
| Format: | Electronic Video |
| Language: | English |
| Published: |
Carpenteria, CA
linkedin.com,
2024.
|
| Subjects: | |
| Online Access: | View course details on linkedin.com/learning |
MARC
| LEADER | 00000ngm a22000003i 4500 | ||
|---|---|---|---|
| 001 | LDC4515400 | ||
| 003 | LDC | ||
| 005 | 20241219214933.9 | ||
| 006 | m c | ||
| 007 | cr cna a | ||
| 008 | 241219s2024 cau047 o vleng d | ||
| 040 | |a linkedin.com |b eng | ||
| 050 | 4 | |a LDC4515400 | |
| 100 | 1 | |a Kellman Baxter, Robbie |e speaker. | |
| 245 | 1 | 4 | |a The Service Mindset: Enhancing Your Customer-Centric Skills. |c with Robbie Kellman Baxter |
| 264 | 1 | |a Carpenteria, CA |b linkedin.com, |c 2024. | |
| 306 | |a 00h:47m:35s | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 500 | |a 4/02/202412:00:00AM | ||
| 520 | |a Learn how to develop skills to adopt a customer-centric mindset that drives business growth. | ||
| 511 | 1 | |a Presenter: Robbie Kellman Baxter | |
| 520 | |a In this course, develop your skills to adopt a customer-centric mindset that drives business growth. Expert Robbie Kellman Baxter teaches you how to serve the whole customer to maximize satisfaction, retention, and customer lifetime value. Learn how to apply a service mindset to de-escalate situations and improve KPIs, deliver and quantify customer-centricity through measurement best practices, and respond to challenges that arise when providing customer-focused service. Plus, Robbie shows you how to recognize and pursue roles in highly customer-centric organizations. Join Robbie in this course to get practical guidance in the four key areas of developing a service mentality and build the skills to focus on customers and boost your service performance. | ||
| 538 | |a Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection. | ||
| 655 | 4 | |a Instructional films. |2 lcgft | |
| 655 | 4 | |a Educational films. |2 lcgft | |
| 710 | 2 | |a linkedin.com (Firm) | |
| 856 | 4 | 0 | |u https://www.linkedin.com/learning/the-service-mindset-enhancing-your-customer-centric-skills?u=95224889&auth=true |z View course details on linkedin.com/learning |
| 092 | |a ONLINE CLASS | ||