ITIL® Foundation 4 First Look
ITIL® Foundation 4 First Look
Electronic Video - 2019
Learn about the changes introduced in ITIL® 4 Foundation, and how updates to this service management framework affect the popular ITIL® Foundation certification exam.
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| 企業作者: | |
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| 格式: | 電子 影片 |
| 語言: | English |
| 出版: |
Carpenteria, CA
linkedin.com,
2019.
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| 主題: | |
| 在線閱讀: | View course details on linkedin.com/learning |
MARC
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| 520 | |a Learn about the changes introduced in ITIL® 4 Foundation, and how updates to this service management framework affect the popular ITIL® Foundation certification exam. | ||
| 511 | 1 | |a Presenter: David Pultorak | |
| 520 | |a The release of ITIL® 4 modernizes the popular service management framework, adding coverage of topics such as lean, agile, and DevOps. In this course, get a first look at the ITIL® 4 Foundation exam. ITIL® Expert David Pultorak provides a high-level overview of ITIL® 4, as well as how updates to the framework affect the ITIL® Foundation certification exam. Learn about the similarities and differences between the ITIL 4® and ITIL® v3 Foundation exams and certification schemes, as well as what sparked the creation of ITIL® 4 in the first place. Plus, explore the seven guiding principles of ITIL® 4, the four dimensions of service management, the components of the ITIL® 4 service value system, and more. .ITIL® is a registered trademark of AXELOS Limited. | ||
| 538 | |a Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection. | ||
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