Kouzes, J. M., & Posner, B. Z. (2011). Credibility: How leaders gain and lose it, why people demand it. Jossey-Bass.
Cita Chicago Style (17a ed.)Kouzes, James M., y Barry Z. Posner. Credibility: How Leaders Gain and Lose It, Why People Demand It. San Francisco, Calif.: Jossey-Bass, 2011.
Cita MLA (8a ed.)Kouzes, James M., y Barry Z. Posner. Credibility: How Leaders Gain and Lose It, Why People Demand It. Jossey-Bass, 2011.
Precaución: Estas citas no son 100% exactas.