Cita APA (7a ed.)

Patterson, K. (2012). Crucial conversations: Tools for talking when stakes are high (2nd ed.). McGraw-Hill.

Cita Chicago Style (17a ed.)

Patterson, Kerry. Crucial Conversations: Tools for Talking When Stakes Are High. 2nd ed. New York: McGraw-Hill, 2012.

Cita MLA (8a ed.)

Patterson, Kerry. Crucial Conversations: Tools for Talking When Stakes Are High. 2nd ed. McGraw-Hill, 2012.

Precaución: Estas citas no son 100% exactas.