How to have that difficult conversation

Henry Cloud John Townsend
Book - 2015

Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their bestselling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships in order to: Show how healthy confrontation can improve relationships; Present the essentials of a good boundary-setting conversation; Provide tips on preparing for the conversation; Show how to tell people what you want, stop bad behavior, and deal with counterattack; Give actual examples of conversations to have with your spouse, your date, your kids, your coworker, your parents, and more! Full of practical tips and how-tos, this book will help you make your relationships better, deepen your intimacy with people you care for, and cultivate more love, understanding, and respect between you and others.

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Barcode Status Material Type CallNumber Availability
37413316768516 Available Non-fiction 158.2 CLOUD  Place a Hold
Bibliographic Details
Main Authors: Cloud, Henry (Author), Townsend, John Sims, 1952- (Author)
Format: Book
Language:English
Published: [Place of publication not identified] : Zondervan, 2015.
Grand Rapids, Michigan : [2015]
Subjects:

MARC

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264 1 |a Grand Rapids, Michigan :  |b Zondervan,  |c [2015] 
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300 |a 314 pages ;  |c 21 cm 
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500 |a Formerly titled How to have that difficult conversation you've been avoiding. Formerly titled Boundaries face to face. 
505 0 |a Machine generated contents note: pt. I Why You Need to Have That Difficult Conversation -- 1. The Talk Can Change Your Life -- 2. The Benefits of a Good Conversation -- pt. II The Essentials of a Good Conversation -- 3. Be Emotionally Present -- 4. Be Clear about "You" and "I" -- 5. Clarify the Problem -- 6. Balance Grace and Truth -- 7. Stay on Task -- 8. Use the Formula, When You Do "A," I Feel "B" -- 9. Affirm and Validate -- 10. Apologize for Your Part in the Problem -- 11. Avoid "Shoulds" -- 12. Be an Agent for Change -- 13. Be Specific -- 14. Differentiate between Forgiving and Trusting -- pt. III Seeing How It's Done -- 15. Telling People What You Want -- 16. Making Someone Aware of a Problem -- 17. Stopping a Behavior -- 18. Dealing with Blame, Counterattack, and Other Problems -- pt. IV Getting Yourself Ready to Have the Conversation -- 19. Why You Need to Be Ready -- 20. How to Get Ready -- pt. V Having the Difficult Conversation with People in Your Life -- 21. With Your Spouse. 
505 0 |a Note continued: 22. With Someone You're Dating -- 23. With Your Child -- 24. With Your Parent -- 25. With Adult Children -- 26. At Work -- 27. With People in Authority. 
520 |a Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their bestselling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships in order to: Show how healthy confrontation can improve relationships; Present the essentials of a good boundary-setting conversation; Provide tips on preparing for the conversation; Show how to tell people what you want, stop bad behavior, and deal with counterattack; Give actual examples of conversations to have with your spouse, your date, your kids, your coworker, your parents, and more! Full of practical tips and how-tos, this book will help you make your relationships better, deepen your intimacy with people you care for, and cultivate more love, understanding, and respect between you and others. 
650 0 |a Conflict management. 
650 0 |a Conversation. 
650 0 |a Interpersonal conflict. 
700 1 |a Townsend, John Sims,  |d 1952-  |e author. 
998 |a 2017.09.29 
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