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  1. It's not about the coffee : leadership principles from a life at Starbucks /
    It's Not About The Coffee
    leadership principles from a life at Starbucks
    Book
    由 Behar, Howard
    出版 2007
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  2. Zombie loyalists : using great service to create rabid fans /
    Zombie Loyalists
    using great service to create rabid fans
    Book
    由 Shankman, Peter
    出版 2015
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  3. The human experience : how to make life better for your customers and create a more successful organization /
    The Human Experience
    how to make life better for your customers and create a more successful organization
    Book
    由 Sills, John
    出版 2023
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  4. Negotiating with backbone : eight sales strategies to defend your price and value /
    Negotiating With Backbone
    eight sales strategies to defend your price and value
    Book
    由 Holden, Reed K.
    出版 2012
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  5. Lean solutions : how companies and customers can create value and wealth together /
    Lean Solutions
    how companies and customers can create value and wealth together
    Book
    由 Womack, James P.
    出版 2005
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  6. Excellence wins : a no-nonsense guide to becoming the best in a world of compromise /
    Excellence Wins
    a no-nonsense guide to becoming the best in a world of compromise
    Book
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  7. It's not about the coffee : lessons on putting people first from a life at Starbucks /
    It's Not About The Coffee
    lessons on putting people first from a life at Starbucks
    Book
    由 Behar, Howard
    出版 2009
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  8. Sell yourself first : the most critical element in every sales effort /
    Sell Yourself First
    the most critical element in every sales effort
    Book
    由 Freese, Thomas A.
    出版 2010
    Contributor biographical information
    Publisher description
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  9. Monster loyalty : how Lady Gaga turns followers into fanatics /
    Monster Loyalty
    how Lady Gaga turns followers into fanatics
    Book
    由 Huba, Jackie
    出版 2013
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  10. Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people /
    Leading The Starbucks Way
    5 principles for connecting with your customers your products and your people
    Book
    由 Michelli, Joseph A., 1960-
    出版 2014
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  11. Would you do that to your mother? : the "make mom proud" standard for how to treat your customers /
    Would You Do That To Your Mother?
    the "make mom proud" standard for how to treat your customers
    Book
    由 Bliss, Jeanne
    出版 2018
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  12. Value proposition design : how to create products and services customers want : get started with ... /
    Value Proposition Design
    how to create products and services customers want get started with
    Book
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  13. Building a storybrand : clarify your message so customers will listen /
    Building A Storybrand
    clarify your message so customers will listen
    Book
    由 Miller, Donald, 1971-
    出版 2017
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