Developing a Service Mindset
Developing a Service Mindset
Electronic Video - 2018
Keep your customers top of mind—even if you're not in a customer-facing role. Learn how to cultivate a service mindset and connect the dots between your job and customer impact.
Đã lưu trong:
Holdings -
| Tác giả của công ty: | |
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| Tác giả khác: | , |
| Định dạng: | Điện tử Video |
| Ngôn ngữ: | English |
| Được phát hành: |
Carpenteria, CA
linkedin.com,
2018.
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| Những chủ đề: | |
| Truy cập trực tuyến: | View course details on linkedin.com/learning |
MARC
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| 040 | |a linkedin.com |b eng | ||
| 050 | 4 | |a LDC645012 | |
| 100 | 1 | |a Lotardo, Elizabeth |e speaker. | |
| 245 | 1 | 0 | |a Developing a Service Mindset. |c with Elizabeth Lotardo and Lisa Earle McLeod |
| 264 | 1 | |a Carpenteria, CA |b linkedin.com, |c 2018. | |
| 306 | |a 00h:41m:08s | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 500 | |a 2/15/201812:00:00AM | ||
| 520 | |a Keep your customers top of mind—even if you're not in a customer-facing role. Learn how to cultivate a service mindset and connect the dots between your job and customer impact. | ||
| 511 | 1 | |a Presenter: Elizabeth Lotardo | |
| 520 | |a The individuals and organizations that succeed are the ones who are laser focused on the customer. Even if you're not in a customer-facing role, knowing how your job connects to your customers gives you a better frame for strategic decision-making, and helps you feel more connected to the purpose of your job. This makes you feel more motivated and more fulfilled at work. In this course, Lisa Earle McLeod and Elizabeth McLeod help you connect the dots between your job and customer impact, and they provide strategies and behaviors for keeping your customers top of mind. They explain how to determine where you fit in your customer's world, and how to keep the focus on the customer when you talk about wins, goals, and mistakes. They also share strategies for sustaining your service mindset-even when your organization isn't particularly customer focused. | ||
| 538 | |a Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection. | ||
| 655 | 4 | |a Instructional films. |2 lcgft | |
| 655 | 4 | |a Educational films. |2 lcgft | |
| 700 | |a Earle McLeod, Lisa |e speaker. | ||
| 710 | 2 | |a linkedin.com (Firm) | |
| 856 | 4 | 0 | |u https://www.linkedin.com/learning/developing-a-service-mindset?u=95224889&auth=true |z View course details on linkedin.com/learning |
| 092 | |a ONLINE CLASS | ||