Creating a Culture of Service
Creating a Culture of Service
Electronic Video - 2018
Discover how to develop a service-oriented team. Learn how to communicate your purpose, emphasize your customers, and create a strategic vision to reinforce a culture of service.
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| Corporate Author: | |
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| Other Authors: | , |
| Format: | Electronic Video |
| Language: | English |
| Published: |
Carpenteria, CA
linkedin.com,
2018.
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| Subjects: | |
| Online Access: | View course details on linkedin.com/learning |
MARC
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| 040 | |a linkedin.com |b eng | ||
| 050 | 4 | |a LDC647653 | |
| 100 | 1 | |a Lotardo, Elizabeth |e speaker. | |
| 245 | 1 | 0 | |a Creating a Culture of Service. |c with Elizabeth Lotardo and Lisa Earle McLeod |
| 264 | 1 | |a Carpenteria, CA |b linkedin.com, |c 2018. | |
| 306 | |a 00h:49m:38s | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 500 | |a 2/06/201812:00:00AM | ||
| 520 | |a Discover how to develop a service-oriented team. Learn how to communicate your purpose, emphasize your customers, and create a strategic vision to reinforce a culture of service. | ||
| 511 | 1 | |a Presenter: Elizabeth Lotardo | |
| 520 | |a A culture of service extends far beyond your customer service department. Developing a service-oriented organization or team requires clarity of messaging and operating through a lens of impact. In this course, leadership consultants Lisa Earle McLeod and Elizabeth McLeod help leaders communicate their customer-focused purpose and outline processes and policies that support these values. They share how exceptional leaders help their teams shine, and how making some small—but meaningful—changes to how you talk about money, mistakes, and even the firing of employees can make a big difference in the engagement and performance of your team. | ||
| 538 | |a Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection. | ||
| 655 | 4 | |a Instructional films. |2 lcgft | |
| 655 | 4 | |a Educational films. |2 lcgft | |
| 700 | |a Earle McLeod, Lisa |e speaker. | ||
| 710 | 2 | |a linkedin.com (Firm) | |
| 856 | 4 | 0 | |u https://www.linkedin.com/learning/creating-a-culture-of-service?u=95224889&auth=true |z View course details on linkedin.com/learning |
| 092 | |a ONLINE CLASS | ||