Putting ITIL® Into Practice Applying ITIL® 3 Foundation Concepts

Putting ITIL® Into Practice Applying ITIL® 3 Foundation Concepts

with David Pultorak
Electronic Video - 2018

Learn how to put the seven key ITIL® Foundation concepts into practice. This course shows how to apply concepts such as the service management lifecycle to real-world IT scenarios.

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Détails bibliographiques
Collectivité auteur: linkedin.com (Firm)
Autres auteurs: Pultorak, David (Intervenant)
Format: Électronique Vidéo
Langue:English
Publié: Carpenteria, CA linkedin.com, 2018.
Sujets:
Accès en ligne:View course details on linkedin.com/learning

MARC

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520 |a Learn how to put the seven key ITIL® Foundation concepts into practice. This course shows how to apply concepts such as the service management lifecycle to real-world IT scenarios. 
511 1 |a Presenter: David Pultorak 
520 |a The Putting ITIL® Into Practice series is designed to help ITIL Foundation-certified professionals apply the concepts they have learned. It offers a fresh, agile, and directly applicable approach to help individuals, teams, and organizations apply ITIL. This course introduces the Seven Ways framework for applying the seven key ITIL Foundation concepts. Instructor David Pultorak covers services and service management; the service management lifecycle; service management terminology, principles, and models; service management processes; ITIL functions and roles; and the technology that can help you scale, automate, monitor, and optimize your services. In each chapter, he provides tips for moving concepts into practice. He helps you think through dos and don'ts, and provides valuable references and resources for learning more. The ITIL v3 Foundation exam has been discontinued. For coverage of the most recent version of this exam, see ITIL® Into Practice: Applying ITIL® 4 Foundation Concept. 
538 |a Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection. 
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